Shipping & Delivery

Effective date: September 9, 2026

This page explains how Parlide prepares and delivers orders to the United States, Canada, and Australia.

Order preparation

Most orders are prepared within 1–3 business days. High-volume periods, address checks, or item availability may add time. Once an order enters fulfillment, changes and cancellations may no longer be possible.

Delivery estimates

Available methods and current delivery estimates appear at checkout. Estimates begin after dispatch and are not guaranteed arrival dates. Weather, carrier disruptions, customs reviews, and remote-area service can affect timing.

Tracking and split shipments

When tracking is available, we send it to the email used at checkout. An order may arrive in more than one parcel; in that case, tracking can be issued separately.

International orders

Canadian and Australian orders may be subject to import duties, taxes, or brokerage charges imposed by local authorities or carriers. Unless checkout states otherwise, those charges are the recipient’s responsibility.

Address problems, loss, or damage

Please review the delivery address before paying. If you notice an error, email support@parlide.com immediately. If tracking shows delivery but the parcel is missing, first check the delivery area and contact the carrier. For a damaged parcel or incorrect item, contact us within 7 days of delivery with the order number and clear photos so we can review the issue.