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Questions about a product, an order, or a delivery? The Parlide support team is here to help customers in the United States, Canada, and Australia.
We usually reply within two business days. To help us respond faster, include your order number when your message is about an existing purchase.
Helpful details to include
- the email used at checkout;
- the item name or order number;
- a short description of what you need;
- clear photos if an item arrived damaged or incorrect.
Please do not send returns without authorization. Visit our Returns & Exchanges page for the correct first step.